Packing and Loading
Your Moyo Movers Helpers supervisor will manage the handling of your belongings with the utmost care and consideration during your move day.
This includes:If you are unable to be present during your move you will need to arrange for an authorised friend or family member to be present during the packing/Unpacking and loading/Unloading.
Inventory and Condition Report
Your Moyo Movers Helpers supervisor will carry out a comprehensive inventory of your items, which will also include a description, and a record of any existing damages. It is suggested that you accompany the supervisor as he records the inventory and point out any items that will need special handling. You will need to sign the inventory as confirmation of the items loaded and their condition. The supervisor will sign the form and provide you with a copy for your records. You may find this form useful when you reach your new home.
Delivery
Contact your move co-ordinator as soon as you have reached your new home. This is particularly important if you are undertaking a long-distance move. It is a great idea to provide your movers with a floor plan of where you would like your belongings to be Unloaded and unpacked. Use the Customer Inventory form to mark off the items and their condition as they are being brought in. Record any damage on your form and notify your move co-ordinator. Any items dismantled by the driver and moving staff will be reassembled to their original state. Following the move, your co-ordinator will address any concerns that you have and if required, guide you through the process of filing an insurance claim for damaged items.
